Out of Hours Service (OOH)
Our Out of Hours service was for many year provided by Primecare (formerly Healthcall) for which some of our General Practitioners undertook sessions.
With the advent of the new GMS contracts, we agreed to "opt out" of an out of hours commitment utilising the service managed by the Portsmouth City Training Primary Care Trust, in collaboration with two other local Primary Care Trusts (PCTs), East Hampshire and Fareham & Gosport*. Our GPs continue to support this service by undertaking sessions, as do many other local GPs, ensuring the service remains at a high standard.
Office and call centre addresss:
280 Havant Road
Drayton
Portsmouth
PO6 1PA
Telephone: (023) 9237 7921
When you make use of this service and need to meet with a clinician, they will confirm their location which is now co-located in Queen Alexandra Hospital.
* These two PCTs amalgamated into part of the new Hampshire PCT on 1st October 2006.
St Mary's Treatment Centre Walk in
0800 - 2130hrs 0845 0765551
The Treatment Centre at St Mary's hospital, Milton Road is a walk in clinic that deals with minor injuries and ailments for adults and children (not babies).
Anyone can go there for medical advice and treatment for a range of problems including:
- Rashes, infections, coughs, colds etc
- Minor injuries including cuts, sprains and simple fractures
- Emergency contraception
NHS Direct - 0845 4647
This is national 24hr helpline and website available to give advice (from specially trained nurses) about health problems and directions to local health services. Anyone can use it if they are unsure where to go with their health problem
Guildhall Walk Healthcare Centre - 02392 751006
The Guildhall Walk Healthcare Centre based at 27 Guildhall Walk, Portsmouth, PO1 2DD is a GP Practice with walk-in facilities which is open to everyone whether they are registered at this practice or not.
The centre is open every day from 8am-8pm (including all bank holidays) and offers a range of services, including health information, advice and treatment for a range of minor illnesses, without having to make an appointment.
Ambulance - 999
In a dire emergency (for example chest pain, extreme shortness of breath, unexpected bleeding or a bad fall or accident) you should call the emergency ambulance service who will assess you at home before (usually) taking you to the local accident and emergency department (at Queen Alexandra Hospital). Obviously this is a service to be used only in a real emergency.
Dental Problems 0845 050 8345
We are not able to see people for dental problems. If you have a dental emergency, or are just looking to register with an NHS dentist in Portsmouth, telephone the number above for advice.